Upon moving out, we had a deal with Kim the manager. She stated that if we moved out in 5 days, she would waive the penalty. She called the corporate office and they agreed, we were sooo happy !
So we rushed found a new place and moved within the 5 days (crazy I know) . About 2 weeks later we got a bill for $2,000!!! I was sooo mad because when I looked at the bill, it had said that the blinds in all the rooms needed to be replaced, carpet and cleaning fee!!! I'm pretty sure I paid a deposit for the cleaning fee upon moving in and when we were touring the manager stated all the carpet is replaced with each new tenant and the blinds were fine when we moved out !
I did not want to deal with Kim the manager so I called the finance department at corporate immediately. I spoke with Garrett who worked with me on payment but stated there was no way to not pay any of the fees. so basically we moved out in 5 days and STILL paid the penalty!!
This place is horrible and unless u have a lot of money that your willing to throw at them, avoid ovation.
Oh yeah and once I finished paying their money back I got an email stating that if I wanted to live at another ovation property that could be possible. I definitely told him that I would never over my dead body live at another ovation property on my life !