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| - I had purchased a groupon for one chemical peel/microdermabrasion and I must say what an amazing, comfortable, and educating first experience it was! Despite my busy schedule, they were able to accommodate me last minute (I had my chemical peel just this past Sunday).
As I arrived, the converted-to-office chic modern home was very clean and welcoming; every staff member I came into contact with that day had smiles on their faces, very kind and well-knowledged and not ONCE did they ever rush me with my questions/trying to find out more. They really do their best to make sure your experience is tapered to your needs and they do all they can to keep the clinic clean and welcoming!
The appointment started with an in-depth consultation with Silvia who was the lady who had booked me in! She was very thorough in making sure I understood how everything worked, what would be the best solution for my concerns (acne scarring, pigmentation, large pores); she was very honest about the results and costs, and even suggested several options. She explained the process of the different options and after care. Once I had signed off on the paper work and decided that a Chemical peel was the best option for me; I was guided to the treatment room where I was handed off the Sarah, another smiling and kind staff member who did my chemical peel.
Sarah made sure I was comfortable from the moment I walked in and situated myself on the comfy table. She was very kind in explaining everything, thorough in prepping my skin, being very attentive that I was comfortable (ex. making sure I rested comfortably on the table, asking how my skin felt if it was burning up too much during treatment, attempting to play some music despite the power outtage, etc.). Every attempt was sincere and carried through into a positive experience for me. Before I knew it, the treatment was over! The whole process was not scary and they had prepared me for exactly everything and how I would feel during the peel. I was suggested to return for chemical peels 3-4 times a year...which I am seriously considering.
After the process, I was given some more information regarding after care, what my options are for future treatments at this clinic. I must say I will be back for more chemical peels and maybe try a microdermabrasion as per Sarah's suggestion! I am very happy with my results, and even though I know it will be a few more days before I see the FINAL results on my skin, my skin is definitely looking brighter, healthier and this was my very first peel. My manager at work even complimented me that my complexion improved and is visibly noticable.
I wanted to note that a student in repayment thanks to OSAP, I appreciated that they did not push sales, nor did they make me feel any less of a patient. In the past, some clinics I have been to to push and push sales...even if I make it evident that there is no way I could afford the treatments costing hundreds of dollars. Silvia made me feel comfortable and was upfront and honest about the results of the treatments, that they would take time/commitment for lasting results. After treatment, I did look up prices online and despite not being able to afford the laser treatments; the chemical peel/microdermabrasion treatments were quite fairly priced and actually do-able...the results truly speak for themselves and worth the cost! They even have a points reward system for a free microdermabrasion! needless to say, I have many kind words/praise to offer (and most likely will be back for future treatments) but you will have to experience it yourself to truly experience this 5-star treatment! THANK YOU ANTI-AGING CLINIC FOR HELPING MY SKIN! :)
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