Great job, guys. You just lost a rave, 5 star review and a loyal customer.
My husband goes twice a week at least after working out to get a soda and a cup of water. Cup of water is always free EVERYWHERE, until now...now you have to pay $1 for the cup (which is extra dumb, because a cup of soda there is $1...I guess soda's free and we're just paying for cups at McDonalds).
I'd understand if he just walked in and asked for free water, but he was a paying customer, and they know him there as he's a regular.
Also, very convenient that they suddenly start charging for tap water right when the hot summer weather hits. Shameful.