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  • I have to start out by saying that I am a HUGE Capriottis fan. I really do love their sandwiches, so it pains me to give this location such a bad review, but they truly deserve it. I have been going to this location for many years & it always has been a sub-par location compared to the others. I will actually travel out of my way and go to the Silverado & Vegas Blvd location rather then go to the Southern Highlands location if I can. I can't tell what is worse the customer service on the phone or in the store? There is no etiquette for taking orders over the phone. I order the same sandwich every time and each time they ask different questions on the phone, different ingredient options. I often get the feeling that they're not even sure what comes on their sandwiches. When I pick up the sandwich, I never know what to expect. I have to agree with some of the other reviewers, it appears the owner only recruits out of the skate park? Complementary "F" bombs and foul language at no extra charge. On a positive side they always have sports on TV that he can watch while you're waiting for your food :) Do yourself a favor and skip this location. Sorry Capriottis :(
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