I use to go to FirstWatch once a week....and enjoyed it.
The last time I went... I personally saw a girl working there who handled cash from a customer....picked up dirty dishes from a table...then went to the back and put bread in a toaster by hand...she never washed her hands or anything...and she did not use gloves of any kind...it was disgusting...I called them when I got home and of course the poor excuse of a manager never called me back. This is a health violation...if this is what they do when the customer can see ...just think what goes on out of view of the customer. I was sitting at a table back by the half wall that lets you look into the kitchen. Disgusting....I use to work at a resturant...and I know many of them follow all the health guidelines...it is not that difficult...most are just common sense. If you eat there enjoy the germs...