Everyone here was super. The executive lounge is, unfortunately, closed on weekends so we didn't have a gathering place for the family. They gave us some suggestions and some water and brownies for the little ones. We came for my father in law's 80th birthday. It was a long drive to Mayer and then to Prescott. We had what we fondly called the bus. There were three families staying at the Marriott and each of us were treated special. My husband is platinum elite, but they treated everyone like they treat him. I would recommend this hotel to anyone staying in Phoenix. Thank you for all you did for us.