Just purchased our home & they came to check our heating which we didn't need done & they said it was part of our home warranty which it wasn't. Now they wanted us to pay them $65 & my husband spoke with them & they agreed that we could pay $35. Now instead they sent it on to a collection agency which we were shocked because we had paid for it on 12/7. I would never recommend this business. So I want to say that this company did not send it on to a collection agency. The collection agency had the wrong number.