For some reason when I look up in yelp and I walk by the Einstein's in the Hyatt, it says it's an Einstein's. Went to go redeem my birthday coupon for a free sandwich with purchase and the lady said they won't accept it because they are owned by the Hyatt. Funny thing is that's where I signed up for the emails. Shame on those 2 companies, and more so on Einstein's for allowing their name to be attached to false advertisement. Poor customer service and poor business. I shouldn't have to go out of my way to find another Einstein's that is not close to me. No thanks, but I will never be going there again.