I always go to this store for my Chipotle because its so close to home I can order it online and pick it up without being out and away from my 90 year old grandma for too long. I have our orders saved as a favorite so I know that were getting what we like every time. I arrived to pick up the order to find it hadn't been made and the resterant was empty. After being asked if I was here for a pick up everyone continued to ignore me and chat with eachother. The Lady rang me up and told me it would be made shortly. While waiting I decided to watch the orders be made and i don't know if the employees can't read or were just being extremely lazy but I had to correct the Lady 4 different times about the items being put in and the employee doing the order kept rolling her eyes and showing me the receipt that showed that I was right. I corrected her that mine was a burrito bowl not a burrito she dumped it in a bowl and spilt half the food out on her dirty counter, then proceeded to put the contaminated food back in my bowl. When I asked for a new bowl shr huffed and puffed and threw the stuff together then when I corrected her the 5th time about my order having guacamole on the side she made the girl ring me up for the extra guacamole that I "never paid for..." I didn't want to make a scene so I paid and now looking at the receipt I see I was charged twice for one thing of guacamole. Guess I should have just come in and ordered. I will from now on be going to other locations for my fix.