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  • I had key word (HAD) been coming to this location for about 3-4 years. I had placed my order not just for myself. I requested a beef burrito wet. So excited and STARVING. I had a few bites and went to pour green salsa verde over the top of it. As I was pouring it. A green rubber band poured out with it. Not a big deal right?! Things happen. I'm guessing from veggies added to the salsa. Who knows? I call to inform the manager but it was the owner come to find out. By the name of Chris! He was EXTREMELY RUDE and defensive. Saying so what do you want me to do?! I then changed my tune. I made it VERY clear that I was just giving him a heads up. He said just bring the food back! Oooook! Nothing at all about apologizing. Polite?! Not a shot in dark! As I returned. "Food still warm" He was raising his voice in front of the restaurant and said here's your $. Mind you that was short too! He then proceeded to give me corporates #. And stated go right ahead! I don't care! That # is also a dead end road to a cell phone. HOW EVER MANY HE /THEY MAY OWN. They are absolutely AWFUL! Customer service doesn't exist. And from this Incident. I have made sure to share this and this location is in luck. I am a local hairstylist for 16yrs. Each and every friend and client I know WILL NEVER RETURN TO THIS LOCATION. 1 more thing, it's dirty inside and smells nasty!! Salsas etc. Were in warm water not over ice. STAY AWAY! I never complain but this was the worst service ever!!
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