This review is in regards to the service center.
So my 2010 A3 broke down on me while I was visiting LV from CA. Right as I pulled into the Venetian my car turned off. It was a very scary and stressful situation especially the fact that I was out of town and felt like I had no resources to get me out of this pickle. Thank goodness my car is still in warranty. I called Audi roadside services and they hauled me to the closest service center which was Desert Audi. I made it just in time before they closed on a Saturday and the man that helped me was so nice and compassionate about my situation. Unfortunately, all the techs were done for the day so they had to hold my car till Monday. They set me up with a loaner car and ensured me that my car my would get seen early Monday morning due to us being travelers. Well low and behold we were out of LV by 11:00a on Monday. They replace the gas pump, washed the car and sent us on our way!!! The man(Karl?) that helped me stayed later on Saturday to set us up and really went out of his way to get the loaner car(instead of a rental car that I would have to wait to be reimbursed on) for us and I couldn't have been more appreciative!! Thank you Desert Audi!