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| - To be honest, i really like the food there, and the service is good, most of time. Deduct one star just to share one visit that i really disappointed.
It was approx. two weeks ago, myself and my friend were having brunch at this place, everything was perfect as usual.
There was a Chinese waitress serving us. We haven't finished our meal but she gave us our bill, which was OK. HOWEVER, on the bill, she already put 15% as tips and gave straight to us. At the first glance, I thought amount was wrong as it's more expensive then we ordered, later on i realized she's already put the tips amount on the bill, this made me and my friend really uncomfortable. I think tips is still voluntary based right? Although 15% is kinda standard as starting point, how can you just take it granted and put it on the bill and gave straight to us?
My friend and I guessed that, maybe it's because we are both Chinese and so is she. She knew that Chinese customer in general pays less tips, so she used this method to "softly force" us to pay "the standard tips". We still paid, after all, as we usually did. but this one off experience really disappointed us as we really don't think it's appropriate.
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