Worst customer service I have ever experienced. Saw the ad that said they charge $50 for iPhone screen repairs. Went in there to get my phone fixed. Asian guy said it was $109. When asked why was it a lot more he said bc the parts are more expensive than a 4. Decided to do it anyway since I needed my phone. Came back to pick up my phone from being repaired and the Hispanic dude asked the guy in the back how much it was to fix my phone... He screamed out $107. The Hispanic dude starts ringing me up and says "$107 plus tax...your total is $117." My bf was with me and asked him how come he never got charged tax when he got his phone fixed. The Hispanic guy says..."it depends." Of course I asked, "what does it depend on." He replies with, "We'll it depends on the customer."
I have never been so offended in my life. Sorry guy that I'm a girl or I don't have hook ups to your store. Maybe you should have better customer service skills. He never apologized and actually started throwing attitude at us.
To make the story better I called from my friends phone a few days later and asked how much do they charge to fix an iPhone 5 screen and was told it costs $99.
Dear owner, please have a set price on your iPhone 5 screen repairs. Also, please hire someone with a little more customer service experience. Thanks!
Place is trash!