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  • I basically live on the other side of the world - the far west valley - where Happy Valley Rd ends, yet every time my Volvo needs service, I still make the trek all the way to Tanner Motors. I keep thinking, "Why do I drive all this way?" but then once I get there, I remember. The people here are so friendly and honest about everything. Not to mention, their prices are more reasonable than going to a Volvo dealership. Since the Volvo Scottsdale location closed and I switched to Sanderson Ford-Volvo dealeriship/service for awhile, I just always felt creeped out after going to those places. If they were friendly, it seemed somehow fake. Here at Tanner Motors, Derreck (sorry if I mispelled your name and it should be Derek instead..) always explains everything so clearly. He works up at the front desk. If I want to see what's going on with my car, I can just open the door to the garage and check on it. They will show you what's going on and there's never a feeling of being misled or talked into doing something that you're not ready for. Even Chris' service guys will come in and greet you and help explain things. It's seldom that you get a chance to see what's "behind the scenes." I love this independent Volvo shop! I will tell people over and over again to come here. I even referred a friend to their other place, Tanner Auto Body Shop, to get his car fixed. (Oh in case you were wondering, Tanner Body Shop can handle other cars than just Volvos). There's just something great to be said about a locally owned family business that still believes in traditional customer service and at a good value!
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