We have been trying for almost 2 months to get a billing issue corrected. We hVe twins. They both had the same radiology procedure. Our insurance covered one but not the other because phoenix childrens hospital put the wrong billing code in for one child..like duh! So we called billing. They told us to call our insurance. We called our insurance and they told us the hospital put in the wrong billing code. We have called the actual doctor at the hospital and ,eft atleastthree messages on the nurses line.. No call back. Every time we call we get pushed to different areas that cant help and we get tput on hold. I am seriously starting to think this is a deliberate move by the administration to not correct billing issues... Very sketchy. If you ask me! My husband and I now have to go to the hospital to find these people face to face. Luckily we have twins so we can provve they messed up... I wonder how people with one child handle it?