Evil incarnate! I was locked out with a call in to AAA when a Ferra truck stopped up at the light beside me. I explained that I am disabled, low income, and was dreading having to use up one of my 2 remaining AAA service calls, knowing my 25 year old car may need to be towed soon & I asked if he could just open my door for me. He said, "Yeah, just let me turn my truck around." So I cancelled my AAA call as he did that, but when he arrived, he said it would cost me $60 to do it as a non-AAA call. What a jerk!!! Now I have to wait all over again and it's cold, it's raining, I have arthritis, and my dome light is on so my battery may be dead before I get help. I hope someone is as "kind" to him!