To start, I messaged Valleywide on Father's Day and got a reply within an hour. Anthony was out the next day. He diagnosed and fixed the problem with my washer within an hour. He made sure, when I threw a load of clothes in, that it worked properly. He was completely professional and very pleasant. Even gave me advice on what to look for (and what to avoid) when I replace my kitchen appliances. THEN, he calls me the next day to see if everything was still okay with the washer! I would highly recommend them.