I'm disappointed not with the service or the facility, but how greedy they have become. I like to tan for a month or so at a time and then freeze my account and take a break for a couple of months. Now they've taken that option away. If you cancel, you have to pay the $20 start-up fee each time. Sorry ladies, but I'm taking my business somewhere else. Tanning salons are a dime a dozen in Las Vegas.