The absolute worst glasses I have ever had...the so called Zeiss Experience is a joke.
Two years ago I came here for a new pair of glasses and though the exam was reasonably priced, the cost of the frames was very expensive.
I opted for the 2 year no scratch warranty and I am so glad that I did. Almost immediately the glasses started developing a noticeable film on the lenses and within two months or so scratches started to develop. During the 2 year warranty period I returned the glasses 7 or 8 times...so many times I've forgotten really.
To this merchants credit, they took them back and gave me a new pair each time, no questions asked, but what a hassle! Don't know how you can stay in business like this...probably by charging $700 for glasses I could get elsewhere for $200. Good luck!