| rev:text
| - St. Louis wings...how you've failed.
One of these just opened on the beach so one night after dinner failed to defrost I went here with my family. None of us had ever been to any St. Louis Wings so we figured why not? What a bad choice.
We got there and realized how SMALL this location was, we were stuck in between the two doors i.e. the one from the outside and the inside door, they informed us a table would be open soon, so we waited about 5 minutes. Not bad, I've waited just as long for the Green Eggplant down the street.
Once we were seated we ordered appetizers and our entrees. We ordered the "onion chips" and the asian nachos. Let me tell you what a stinking RIP OFF. You get a handful of chips where are basically just onion rings cut into pieces, but the real disappointment or should I even say outrage was the asian nachos, you literally get 3 chips with peppers and a little bit of chicken on top. 3!!!!!!!!!!!!!!!!!!!!!!!!!!! Regular nacho chips, for $6.49!!!!!!!! I'm still pissed a week later.
Our entrees came. I had the pulled pork which was DRYYYY, and was supposed to be topped with caramalized onions and mushrooms which I didn't even know were there. The bun was burnt.
My boyfriend had the half rack of rib special which he said was a good portion except for the fact that his potatoes were cold. My mom didn't even comment on her "jerk" wings. The fries sucked, had some red I assume supposed to be some sort of seasoning but who would have known. My sister got ice cream with her meal which was about 2 teaspoons of ice cream, how cheap can you get?
On another note the layout as mentioned before was absurd, the waitress serving drinks was getting squished between the high top chairs when people didn't see her coming and moved their seats.
I did email the franchiser to tell her about the poor service, but she was not of much help either. She indicated that there was a picture of the asian nachos on the menu - but realistically the pictures often shown on menus are not always what you get - I did NOT expect THREE nachos. The onion chips she said were not supposed to be a main but an appetizer, this I understand but a handful for the $5.99 price tag is lunacy. She stated my pulled pork couldn't be dry because it is mixed with BBQ sauce - well you could have fooled me!! She kind of vindictively stated that she only bought a franchise because everybody loves their food - I clearly must be the only exception??? Finally once I noted that servers being squished by chairs was a health and safety issues, she stated that the layout is tight but seems to work for them. Ask the server that got getting skewered how she felt about it, I highly doubt she'd say it "works".
Overall, I was disappointed for a 90 dollar bill, my mom was crying a little on the inside I'd say. She is a very tolerable woman and she was the one who prompted me to contact them about feedback. The fact that the franchiser was condecending and naive to her franchises' flaws just further irritated me and I will avoid this place at all costs and spread the word.
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