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  • Overall, I do like this place. In terms of decor and a change of scenery in calgary I think it's great. My biggest issue with Sassi is the staff. Every time I come here, I hope that the service will be better, but I keep running into the same issues. It can take a while to be greeted at the door, sometimes it takes a while for the servers to come to take your order, and the level of service during the meal can be hit or miss. Last Saturday we dined here and there were little things that happened where you could tell the servers weren't very professional, I.e. After our entrees came out, the server brought our cutlery and placed them up against our plate, partly hanging off our plate and the table. Then the knife would slip a bit (why did you place it here to begin with?) and she would try to make it sit against the plate.... Then, nobody ordered wine and when our mains arrived and the table was tight, she didn't think to clear our empty wine glasses to make room for us....There were times during the meal that I had to find her to ask for more water... eventually we got a pitcher which was great but why did I have to repeatedly ask. At the end of the meal, she apologized on how slow she was during the course of our dinner and proceeded to tell us that she was so overwhelmed because it was a busy night..... it was a typical Saturday night and the restaurant wasn't fully packed. I want to like this place, I really do. I want it to survive and do well in mission because there are some positives too. I just wish they would focus on improving the level of service and maybe put the servers through some basic training. My only other thing would be the menu items. It's nice when a restaurants changes the menu (or just a few items) from time to time. Often times their "specials" are items from the main menu!! That defeats the whole purpose of a specials list.
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