We had been to this vet once about a year and a half ago and got an OK feeling but not a lot of warm fuzzies. Decided to go back since they had our records for a general check up and shots. We were put in a room right away and sat in there for 30 minutes with NO ONE coming in. I finally went out to find someone. We waited about another 5 minutes then decided to take our dog, charts and leave. We won't be returning.