Staff at the front desk was somewhat friendly. They gave me a rather huge tablet to put in my information which was quite better than filling out paper work. Nurse was super nice and explaining the procedures in what I need to do. DR Susun was nice and explained my treatment what is going to be done, and they gave skin treatment samples and I have another appointment next month hoping my skin condition gets better. The appointment was quick but non the less I'm happy, easy parking and easy to find.