Stood on line at Willo Street Fair. Dude stopped in the middle of taking my order to do other stuff, generally acted as if it was a pain to serve me, then didn't put my order in to the kitchen. When several people behind me got served, I asked for a refund. When I said they'd lost a customer with this nonsense, dude came back with "Don't be so bitchy."
Guys, you had the option of giving me minimally adequate service. You chose not to. I have no social duty to pretend you were anything other than rude and inadequate from beginning to end.
Next time you don't want a customer to be "bitchy," try taking their order and giving it to the kitchen. This is kind of a minimum requirement of being in food service.