I travel a lot for work so I go to many Outback's because they a very consistent or so I thought. The one in Mentor was very disappointing to say the least. Most every other Outback I've been to is a sold three star so don't let this one review make you think that they are all two starts. They had the B team working the night me and my girlfriend went to the Mentor location. First we had to wait for a table and the place was only half full then our server let us know from the start that she would be spending a lot of time with another table because she knew them so if we needed anything not to be afraid to get her attention. Then she brought out the wrong appetizer which she did comp us for. She brought my girlfriend coke when she ordered diet coke. The server was very nice just not on her game. The food was not that good when we received it. My steak was over cooked but with all the other trouble we had I didn't say anything. My girlfriend was not impressed with her chicken, it was over done.