Run far away-or limp away....if your feet hurt as bad as mine don't bother going here, they will only make your wallet hurt too. they will try and sell you a $900 set of inserts, with a NO RETURN policy because they are "personal care item" (Like a bra, I was told, but I've returned plenty of bra's in my life!) My insurance no longer covers custom medical orthotics but the $300 my orthopedic doctor was going to charge me is the same as what these fools are charging for their cheapest option.