Had to rush to bmo to withdraw USD funds and found their systems down. This is not the first time this has happened.
This time I was on my way to the airport so a bit worried and said as much and I got such unbelievable attitude from two of the tellers, it left me speechless. They didn't seem the least bit contrite that their delays would quite possibly be costing me a flight. I specifically booked this last minute emergency trip with a stop at the bank in mind (I wanted the red-eye but needed to make a bank run first) and as it turns out, even a 30min window did not suffice. When I asked what the closest branch was they didn't even have an answer ready for me.
If I don't make this flight, they'll be hearing from me. Actually, they might hear from me regardless. I don't think the way they snapped at me was acceptable so...
I RECOMMEND- any other branch
Extra tip- this one is one or the few that opens Saturdays at 9am, hence my dilemma.
The systems were down across all branches.