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  • Awful customer service! I went in today, cash in hand to buy a tv that I had checked out online. The very FIRST thing the sales guy says is ''Oh, last years model, ok'' Then, when he doesn't get a response from me, he begins to ''let me know'' about the refresher rate (which I'd already seen and did not care about) and tell me that this 50'' Samsung t.v. Is ''fine for a guest room'' he just sucked all the joy out of my purchase. I told him fine, if he has another Samsung with a higher refresher rate for the same price, I'll gladly buy it so he tries to steer me towards other cheaper brands which he obviously has a higher profit margin on. He of course, could not find a Samsung and I no longer wanted to be there. It was the same slimy feeling you get dealing with used car salesmen. Yuck. I told him to forget it, I will buy it online somewhere. Ended up buying a 55'' Samsung LED smart tv on sale at Target for 799! They even took it to my car to see if it would fit before I paid for it and then had to bring it back in and out again. Amazing customer service, the opposite of Best Buy. I tried to do business with Best Buy twice now, NEVER again
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