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  • Excellent, friendly, honest, and reliable service here. I wholeheartedly recommend this location. My car had serious brake problems that required immediate service. I first went to Pep Boys on Lake Mead, about two blocks away, and was given a total run-around and grossly overblown cost-estimate. As expected, PB had thrown in a bunch of unnecessary parts and services in their estimate to jack up the price, and when I said I would rather opt for their "Silver" or "Bronze" brake package instead of the "Gold" they tried to push on my '03 Hyundai, they said they had none of the parts available for the less expensive packages. I decided to pass on their offer and they made me wait for an hour to get my car back, and didn't even tell me when the car was ready. I had to go to the mechanic myself to get my keys back. Frustrated, I decided to deal with it on another day. But driving east on Lake Mead, I passed this Meineke location and decided to see what they had to say. The assessment of the problem was the same, but they gave me much more reasonable options in their estimate (Meineke estimate: $450; PepBoys estimate: $1500) for the same exact work. They were also incredibly friendly to us and to all other customers I observed in there. There was an older man who was worried about the problems in his car and the assistant manager, William, was very patient and understanding in listening to him and then shook the man's hand and kindly assured him that he would take good care of his car. At this Meineke location, I got my diagnostic, estimate, and repair job in half the time and one-third the potential cost of the rip-off I almost got at Pep Boys. And the problem was perfectly fixed, as well.
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