Everyone there is very polite and so sweet. I have had massages for years all over the Akron area and just recently saw Walter at Massage Envy. He is phenomenal. He listened to me, made suggestions and tweaks and knew just how to help with the pain I was in due to tension, stress and anxiety. He's the nicest guy and really knows what he's doing! I will definitely be going back to this location to see Walter again. He was fabulous!!!!!