My boyfriend and I just passed through this Starbucks to grab a cup of coffee through the drive thru.
It's early- around 6:30 am. I'm not 100% on my game. So when I ordered my chai tea latte I forgot to ask for a milk substitute. A part of me wanted to really just suck it up and drink it as to not be a hassle, but I know my body, I can't handle dairy so I asked her with sincere apology and did say it was my fault for the slip up, but all she did was stick her arm out expecting the latte back. Which I understood I was going to return for the one I wanted, she didn't speak to us anymore and her face got expressionless. She made me feel really awkward, idk if she was having a bad day but it transferred into her work ethic and left an impression on me. Sorry again.