This place is horrible. Poor customer service from the staff and manager CHRIS . No sense of respect for the patients, they are rude and with no education. They interrupt the patients when speaking with them they never keep their word. The front office staff are not trained well, they always give you a bullshit excuse for not being able to assist you at the time of service. The manager Chris does not know how to run an office no sense of direction. The manager pretty much told me to go screw myself for my whitening appointment at 4pm on a friday, which did not take place due to his office being unorganized. Manager CHRIS was reported to corporate. I am NO LONGER a patient of WESTERN DENTAL worse experience ever.