This place is nearby the YMCA, which is convenient for my gym-rat husband. He dropped a dumbbell on his iphone. Thankfully the case I bought on Amazon took the brunt of the impact, however the screen cracked and there was shattering at the base of the screen.
I requested a quote on here and received it in less than 10 minutes. The quote was reasonable so we headed over.
(Note: A picture alone will not fully provide a good framework to determine what repair is truly required. In store quote may be more or less once the tech looks over the device and determines if there is internal damages needing repairs as well.)
We walked in and headed to the guy sitting behind counter. Told him what repair we needed and he called someone out from the back area. The owner. He looked at the phone and quoted $30 more then what I was quoted on Yelp message for screen replacement, in addition to another fee to repair another part on phone. I showed the original quote and it was honored but I did have to pay for that extra repair, which is not something that can be quoted by sending a picture of the phone.
We waited less than 30 minutes for the repair to be done. Phone seemed to work just fine.
Later that day my husband noticed a problem with the camera. He was able to take it back. It took some time to fix other issues that arose from the first repair. The owner was gracious and no extra charges were incurred. The phone now works including the camera.
Overall, I saved $100 from not submitting an insurance repair claim...but that was because the original quote for screen replacement I requested via Yelp Message was honored...otherwise I might as well have just submitted a claim. Regardless, my husband became fast friends with the owner and we will return here in the event his phone has another accident in the gym.
PS- The store has a huge selection of phone cases and accessories. Lots of phone bling! Most are usually on sale.