Not my usual postal facility but it'll do in a pinch. Location on Gilead just east of 21 / Statesville Road isn't horrible and the facility itself is well kept and tidy but I'm not a fan of the parking lot. Inside is clean and orderly as expected of the USPS: columns of mail boxes, tiled floors, well stocked displays to satisfy all your posting desires... except pens. No free-use pens on the counters, even the bead-chains were gone leaving anchors to secure nothing.
Counter help is pleasant and efficient despite the lack of preparation shown by the patrons so the line moves steadily if not speedily.
Like most offices the service would improve greatly if they could attract better customers.