Called in a order for a half and half told the man my wife would be there in 45 minutes to pick it up. My wife gets there the lady tells my wife no order was there. Turns out they have new employees and they did not know how to make a half and half so my wife was upset and left. I called the lady she told me about the new employees issue and there was no order. I gave them my phone number twice they could have called me. Never had this issue anywhere else. Maybe train your employees before hand.