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| - I contacted Bee Clean Pools to help me clear a cloudy pool and to do some plumbing work. On the website, it says to "call now or text" with their number. I texted the number, and got a rather curt response of "call me". I understand if you don't want to text people, but don't offer it as an option on your site.
Casey came out at the scheduled time and date. We discussed the pool's chemistry and he added some chemicals to clear it up. He kept trying to sell me on the "pool school" and put some salesman style pressure on me. He seemed to actually take joy in telling me what I was doing wrong with my pool, and was somewhat rude. Basically if you don't want to buy his class, he won't be willing to help you.
I brought up the plumbing work that I wanted done which is just some basic stuff around the pump, above ground. He was very hesitant to give me a quote or any information about what needed to be done. When I asked for a specific quote so I could compare costs with other services, he just said "it will be like $500 or so". He couldn't tell me what parts would be needed or an estimate of labor, just a ballpark of $500. He then asked me to dig up the ground all around the pump myself. I think he was trying to scare me out of it so he wouldn't have to do the job. He seemed very reluctant to do any physical work besides dumping chemicals into the water.
About a day after he visited, with my pump running, my pool cleared up. But two days after that it went cloudy again and turned green. I bought a drop based test kit, read the directions, and cleared it up myself after about a week of treatment. It's been clear ever since. He never called back about doing the plumbing work.
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