We arrived on Sunday around noon. We were very confused as to whether we should order at the counter or at our seats. After about ten minutes a friendly waitress told us she would be taking or order. She came back after about ten minutes and took or order. The food took very long to come (as did the check) and we were all non-plussed by it considering that it was quite expensive.
The atmosphere is very unwelcoming. It smells pretty bad of fish, the interior design is very sterile, and the music is way too loud and is not the kind of music you want to rock out to when you are spending 20 bucks for a sandwich with chips, a bowl of soup, and water.
The product seems okay, but they need to do some work on the overall "feel" of dining here. It would take a lot of convincing for me to come back here. I would definitely not recommend this place at this time.