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  • Cashman photographers do a great job at capturing memorable moments on film. The product is AMAZING! HOWEVER... Their salespeople are extremely pushy, high pressure, and some even dishonest. I've had a couple of very bad experiences with them. 1) We went to see Zumanity at NYNY. After the show, the photos were for sale. I told the salesperson that I wanted to purchase the digital download. She told me that I should buy the hard copy from her because if I do, the digital download will be e-mailed to me for free! So I purchased the hard copy, waited weeks for my digital download and never received it. I e-mailed the company and they said the download IS NOT included with the hard copy. I told them the salesperson told me it was, and that was the only reason I bought the hard copy. Anyway, they wouldn't give it to me until I complained to the BBB, and then they finally gave me my digital download no charge as promised. 2) I went to the Boys II Men concert and took a photo. Knowing I had a problem buying the digital download from their salespeople in the past, I told the salesperson I was going to buy it direct online. He got extremely mad and questioned why I couldn't buy it directly from him. I told him I had a flight to catch and I was really late (true story, made my flight by just 2 mins). Also, the digital download in person is $25 and it's only $18.75 online. I didn't like his attitude, plus he was raising his voice to me in front of all the other customers. I was worried he deleted my photo because it was not appearing online, but in the end they uploaded it late and I paid for it and love it. Don't get me wrong, they take really really really good photos! They need to replace their sales staff though, because they smell like commission breath and want to argue with you when you want to buy it online for less money. If it were the same price in person, I would of bought the download in person, but it wasn't and their attitudes suck!
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