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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-02-22 00:00:00 (xsd:dateTime)
itemReviewed	Ace Appliance Repair
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	6 (xsd:int)
rev:text	ETA: I also stated my experience on a local FB page when someone asked about recommendations for appliance repair services. This company is so unprofessional the receptionist, Ms. Granger (who according to FB is dating the repair guy), as well as one of their friends harassed me. Once again, I can't help but say: RUN AWAY! Do NOT use them!!! I wish I could give less than one star. If they had been professional, I would give them more stars, unfortunately, that wasn't the case. They skipped the appointment to repair what they broke. I scheduled appliance repair with Ace through my home warranty company. The repair guy showed up, I told him the issues and he told me he'd get it fixed, it would take a week to 10 days to get the parts. The parts came in, they scheduled the repair. Guy shows up, "fixes" the oven. Except he didn't put the oven back together properly, there are now gaps where there weren't gaps in the appliance and the thermostat for it does not work. I now have to turn it up to 500 degrees to get it cook something that's supposed to be cooked at 400 degrees. So, I called to the home warranty people, they had me talk to Ace to reschedule. Ace called, we set up an appointment. Fast forward to the day of the appointment. The appointment was for the hours of 9 and noon. Repair guy calls my husband, tells him he lost his digital thermometer. My husband tells him to call me, since I'm the one at home. Guy calls me at 10: 30 a.m., he tells me that there's an issue with the tool, and he needs a new one, so he won't be by until the 1-4 p.m. window. I told him that's fine. The best part is? HE NEVER SHOWS UP! NEVER! We tried calling the repair guy, no answer. Tried calling the office, no answer. Finally call the home warranty people, they call Ace and Ace tells them that their van got stuck. Best part? That wasn't a day when there was enough snow on the ground for anything to get stuck. IF they had been professional and NOT wasted an entire day of my time, this wouldn't have been so bad. But, they just chose to not show up and wasted all of my time. Use another company. Run away, go in a different direction.
http://www.openvoc.eu/poi#coolReviews	2 (xsd:int)
rev:reviewer	Bianca

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