It's sad...... when they first opened that were great. The concept is so great but the customer service is terrible! The whole concept is too have your bag to link to your account...... well that's difficult when they always forget to give you your bag back... and when they do have my bag they lose it constantly and can't find my order! In addition, the waiting time is terrible! I am not sure who is working today, Tuesday June 6, but i stopped by a little before 11 and waited over 5 minutes and didn't see anyone nor did anyone come out to my car! I pulled away as i couldn't wait all day..... it's unacceptable! The only reason I keep going back is because when you actually get your items they are so well
Done! It's a shame the the front of the house staff are so terrible!