Worked with Dan in appliances. Gave us a great deal on a kitchen and washer/dryer package. Best part was they held delivery for almost 2 months (with 10% down) as my house closing kept getting delayed. Very easy to work with and had zero problems with anything. Dan was the best, ask for him if you need appliances. Did not get a call on the day of delivery, but it worked out fine for me. Got warranties for washer/dryer which I have not used so cannot comment on servicing.