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| - I wasn't going to even review this Jamba Juice since everyone I've been to has always been consistent, but man was I disappointed in the staff at this location.
We walked in (Friday afternoon) and the person in front of us was buying a wheat grass shot. I guess he didn't have enough money because the cashier covered the rest with money in the tip jar, but the customer didn't seem that appreciative. So they get the guy a wheat grass shot and I'm ready to order, but the cashier has all his attention still on the guy with the wheat grass shot, even though his other co-worker is explaining if he needs a juice chaser.
So with one hand holding his cell phone, he gets our order. My mom hands him a $50 for a total tab of almost $20 and he says he can't accept it. Instead of simply explaining it's a store policy, he tries to explain why, talking about counterfeits and what not. Here's a tip, don't make your customers feel like they are trying to pass counterfeit money lol. So we pay with credit card and he hands us the receipt to sign with no pen and just stares at us.
We get out smoothies and after a few more minutes our food, my mom's order is fine, mine is the wrong item. A few more minutes and they correct it and everything tastes fine (which saved this from being a 1-star rating)
I could tell this cashier had no sense of urgency as the line would get longer and longer and he'd seem distracted and not speeding up his pace at all. After the line cleared and we were the only people left in the store, I could hear the staff dropping f and s bombs in the back. OK I'm no saint when it comes to language, but it is not professional and NOT what I expect at Jamba Juice.
I've been to several locations in Cali, Wisconsin, Texas, Florida and around Vegas and this was hands down the worst experience. Did they not hire the happy enthusiastic employees for the day-shift or something?
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