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  • Ok - as a restaurant consultant, I found it necessary to find out what all the talk was about at the new Shake Shack! Disappointment is an underestimation! Service - I rate a 4 out of 5. As busy as they are, their system is pretty good. The employees are polite and, for the most part, congenial. But the food - I would rate a "0" out of 5. I eat at different restaurants every night of the week and include many hamburger restaurants but this is by far the worst in terms of taste, size and value. The food was very very bland. The cheese sauce was so bland you couldn't tell it was cheese. The fries are tasteless - similar to the Frozen fries you buy at the grocery store and bake in your oven. The shake was very small for the price. All for $33. We ate at the Outback Steakhouse in Henderson the night before and had a nice steak each, wine, soup and an appetizer for $60. And we enjoyed the meal! So, overall, I would rate the whole meal .5. I guess location is everything and they have a captive clientele so will continue to survive, especially at those prices. But honestly, I would never return and for locals that don't want to be ripped off, stay away. McDonald's, Wendys, Burger King, Jack-In-The-Box, 5Guys, In and Out, etc. much better taste, much better value.
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