I walked in the door and a guy walked up to the register with a Coldbeer logo tshirt that I assumed meant he worked there and he looked right at me turned around and sauntered back into the kitchen. I guess greeting customers was not in his job scope. I had ordered a to go sandwich and just wanted to pay for it but there was no one at the entrance so I waited a couple of minutes when a girl who looked less than professional in a tank top and shorts and messy appearance came up to the register and honestly said nothing. I had to ask her if she worked there and got a curt yes. I asked if the bag in front of me was my to go order, obviously she was not going to offer any assistance. By the look on her face she was not happy to be there. I then told her it took me over 40 minutes to place my order because the line was busy. She told me it was an issue with my phone and that they had been getting calls. Hard to believe. I thanked her for being rude and paid my bill. $19. for a mediocre French dip and poor service as well. I don't understand how any owner would allow this behavior not if they want return customers. You have a lot of competition in uptown and that's where I will be.