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  • Whatever you do, DON'T start a tab here!! My husband and I started a tab and had a few drinks. They charged our card and I signed a receipt that friday night. On Monday they charged my card again. This charge was for $67, the original charge was $76. We called Saddle Ranch to find out why, and were told they'd look into it and give us a call right back. 6 hours later, with no returned call, we called them again. The lady on the phone said they didn't charge our card again, and to take it up with my bank. She hadn't even looked into it. After making the (hopefully accidental) mistake of charging a customer's credit card twice, an establishment could at least have the decency to look into it. We've been here several times and received mediocre service. The drinks are overpriced and the bartenders don't know how to make more than a couple different drinks (although they will tell you they will look up the recipe, they then just ignore you until you flag them down and ask for just a beer). We were able to get our money back by disputing the charge with our bank, but after this experience I would never trust them with a credit card again. It's unlikely that we'll ever go back there again.
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