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| - Name has been changed to Southern Nevada Medical & Rehab Center, it's still a facility that is skilled nursing with an emphasis on rehab services for it's residents- that means two of three rehab specialties (physical, occupational, speech) twice a day. This is different from long term skilled nursing facilities where rehab is twice a week. The staff is pretty on top of the situation with a diverse group of patients with multiple medical challenges. I found being an advocate for my mom was important, as she was in pain, on a tad too much medication and not always able to express herself properly to the right person to get whatever was needed taken care of for her needs. The nursing staff are pretty much wonderful, you have to understand, the large Filipino staff, tend to call older women, Mama, as a term of endearment/respect. If you want them to address the patient by first or last name, just ask that of the nursing manager for the unit (there are two), so, each time there is a staff change (7am & 7pm) you don't have to have it repeated. There was an issue with getting appropriate transport and x-ray sent with mom to a medical appt. It finally happened and I called the social worker to request an incident report be filed to see what went wrong (w/chair instead of a gurney, mobile x-rays taken, but not sent). The Unit Nursing Manager called and then advised the next day of their errors and how the system would be corrected and staff in-serviced to prevent it happening to others. I was pleased with the prompt action.
The food is another story. Despite working consistently with the Nutritionist, the menu selected or doctor's prescribed diet was not arriving consistently. When this was brought to his attention, he conferred with Director of Food Services and food choices improved. The food is okay. For yourself- I highly recommend Magura in the adjacent mini-mall, either pizza/sandwich take out or the sit down restaurant for dinner. The restaurant has some wonderful Bulgarian food items. Either place is tasty with ample portions and very reasonably priced. Down Maryland Pkway is Jason's Deli on the left or turn right on Twain for Bagelmania in the shopping center on the left before Spencer. The rehab staff is younger and tends to push older residents, without regards to age limited capabilities, so, it's important to ask to attend a p.t. or o.t. session with your loved one to be a cheering section. The social work folks, including the case manager are great! My mom has been there going on six weeks. I've never met the staff doctor- Dr. 'G' as he's called; but, found the Physician's Assistant, John to be amenable to talking with me about medications and changes; and the medication nurses are also very helpful, as is the wound care nurse. It's a challenge for someone alone to be in this situation, so, if you can at all plan twice a day visits, it would be helpful. My mom has had five or six roommates (all are double bed rooms), so, the average length of stay is shorter for most.
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