Love the ambiance. The workers were polite and friendly. I did not however like the wait. My two friends and I made an appointment at 3:30 I was seen at 3:50, my friend was seen at 4:15, and then our other friend wasn't even started until after I was done which was what, like 4:30 PM. They didn't take our appointment down correctly. If it was anywhere else, I would have been very annoyed and frankly, rude. However, the nail owner/technician is a friend of my friends so I let it slide, even though that was not ok, and was not impressive.