This company is called action air, and they are completely right about the action part. 4/30/14, I wake up and I'm sweating bullets, turns out my upstairs A/C went out. I call them, expecting that someone will be out in a day or two, but was shocked when I was told I'd have someone there within the hour. Tim, the tech was prompt and polite, it took him about 30 minutes to explain the problem and give the price. he explained the part number and even let me look it up to make sure I wasn't being ripped off before he did any work. I talked to both him and his supervisor and the customer service was absolutely phenomenal. They worked with me in getting everything taken care of quickly and even did a follow up call to make sure everything was working great. As a homeowner I have to deal with service companies when things break in my house, but I can certainly say this was one of the best experiences I've had, and is recommend them to anybody