This place isn't even worthy of one star.
I bought a rug from Furniture World and within hours it was shedding like mad. I called and talked the manager, Gary, who said he would have no problem exchanging the rug but unfortunately, there weren't anymore in the correct size that interested me. Gary said that at the end of month, there would be a huge inventory and in the meantime, roll up the shedding one so it didn't get damaged or worn. I dutifully rolled the rug and put it in a safe storage area and waited. I called at the end of the month and was given excuses about how the rugs weren't hung yet, Call back in a week. And I did but I got the same run around. "Not hung.. Not the correct size.." Blah blah blah...
I called 3 to 4 times a month for 6 months and kept getting the run around with lame excuses all the while having to listen to Gary talk about how he was an honest business man, calling me "sweetheart" (chauvinistic much?) and how he promised to "make things right by me". Of course he never did.
Finally, I took the rug to a consignment shop. $650.00 down the drain.
If you like shady business practices, pushy sales people with low quality rugs and furniture overseen by a cheesy, classic Las Vegas dope of a manager then this is your place otherwise STAY AWAY!!!!