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  • Dr. Wong is lovely. The rest of the staff is horrible. When I first came into the office, nobody greeted me. I started looking at frames and was approached by a woman who gruffly told me to have a seat and stay away from the frames. Apparently, finding frames you like is something you can't do without her. All interactions with the support staff were off-putting and made me feel uncomfortable. After the woman who initially approached me and reprimanded me for looking through the glasses found out that I actually had money to buy nicer frames, she warmed up. Interesting. Again, Dr. Wong was great - I just wish she had an entirely different staff. After moving away from Vegas a week ago, I needed to get some sports frames, so I called to get my pupillary distance measurement and was told that "by law" they can't release that information, but I could come in to the office and order through them again and they would be able to measure but not give the measurement to me. Sure. Super helpful, thanks. If you desire to have any personal control over your own prescription, or be treated like a human regardless of whether or not you can afford the good glasses, pick another place.
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